Compare NetSuite to BizAutomation

  Industry: Durable & Non-Durable Goods (b2b / b2c wholesale distribution & retail trade)



  • Both run their customer’s ENTIRE business natively on the cloud

  • Both offer advanced ERP, Accounting/Financials, CRM, E-Commerce, BOM/Assembly builds, BI, and Workflow Automation

*Key Differences

  • NetSuite has multiple editions, add-ons, and prices. BizAutomation has a single edition at a single price, with clearly communicated exceptions, including B2B and B2C E-Commerce, Demand & Supply Chain management.

  • Demand & Supply Chain Management – If you need EDI and /or 3PL, or want to connect to multiple marketplaces, the differences are significant. Click here to see differences in approach, and resulting costs between NetSuite & BizAutomation.

After 4 years with NetSuite, we switched to BizAutomation. With over 120K items, we build, kit, and matrix. BizAutomation has been able to handle all complex ordering and processing we require to meet our customers specific demands. The e-commerce is superior to NetSuite Suite Commerce Advance in performance and customer satisfaction.

Darren DeRosa - CEO

Sterling Seal is publicly traded industrial seal manufacturer and distributor.
Stock Ticker: STCC

*Pricing & Affordability

Item Term Qty (UOM) NetSuite BizAutomation
NetSuite Mid Market Edition General Access User 1 Month 1 (User) $99 $79
NetSuite Wholesale Distribution Mid Market Edition   12 Months 1 (Unit) $41,988 Very similar functionality at no extra charge
NetSuite Suite Commerce - Advanced E-Commerce / Web Store for (1) Brand/Domain/Design   12 Months 1 (Unit) $59,988 $1,200 (E-Commerce equivalent)
Supply Chain Management & Multi-Channel process flow
(integrates with any 3rd party EDI, 3PL, or Multi-Channel data feed)
12 Months 1 (Unit) N/A Cost will depend on monthly orders

What BizAutomation can do for your smaller SMB that NetSuite never can

Picking the ERP company is even more important than the solution itself. For a full Q & A on this topic - click here

Customer support - As a small business NetSuite customer, you've now realized that getting through to a real decision maker at NetSuite who can make things happen for your business, maybe it's a technical problem, or a feature enhancement - is near impossible. We hear it all the time, getting a call back from a manager can take days. As an experienced NetSuite customer, you now know that picking the company is much more important than picking the solution. But how does one size up an ERP company ?

Why BizAutomation is the Goldilocks "Perfect Fit" for smaller SMBs - Every business works on pretty much the same economic incentives, so it should be no surprise that despite what sales people tell you - all customers are not going to be treated equally. Larger customers always get the lion share of the attention. The difference is "perspective", because what might be big to an grasshopper might be tiny to an elephant. That's why you can't blame NetSuite for doing what we all do. As a multi-billion dollar ERP software company that designs for big business, smaller SMBs just aren't going to be treated the same as larger business customers will. At BizAutomation we design for the smaller SMB, and our average customer size is about 10 users. A BIG customer to us is anyone over 20 users. THAT'S why you'll be treated like royalty.

To read a full Q & A about how BizAutomation competes with "Big Software" - click here

Demand & Supply Chain Management Comparison

  Wholesale / Retail EDI & Multi-Channel marketplace integration

EDI – Some trading partners such as big box retailers require it. Typical process flow starts with receiving a POs (called 850s) from customers over AS2 or SFTP, converting them into sales orders, receiving back advanced shipping notices (856/ASNs) and Invoices (810s) or some similar combination.

Multi-Channel – If your trading partners don’t require EDI to connect their orders to your ERP, then multi-channel integration is recommended. Companies such as ChannelAdvisors lead this field. This means orders from marketplaces such as Amazon flow into ERP, create Sales Orders, and may return tracking numbers, update item on-hand, etc...

NetSuite’s approach NetSuite doesn’t directly connect to EDI MSPs / VANs (“EDIs”) or Multi-Channel data feeds.

Instead 3rd party solution partners must pay to join a "built for NetSuite" partner program so they can build a process flow and user interface within NetSuite, then use APIs to connect data on the backend (costs that must be recouped).  This makes it virtually impossible to leverage multiple back-end providers at the same time.

Let's say you sell to Target or Walmart which require EDI, but also sell on Amazon, eBay, and Sears which don't. Maybe you want to integrate with a 3PL to handle order fulfillment. Ideally you'd find integration partners that specialize in each, then negotiate accordingly. With NetSuite, chances are you'd be forced to use EDI to do all 3. This gets very expensive because EDI typically charges hundreds of dollars in setup fees per trading partner, and $0.50 - 0.70 per sales order.

BizAutomation’s approach Unlike NetSuite, BizAutomation developed the entire process flow.

This simplifies but more importantly – enforces uniformity across all backend channels. As a result you can connect EDI and/or Multi-Channel marketplaces interchangeably, without proprietary lock-in getting in the way.

By relegating EDI and Marketplace Integrators to the data layer and away from building app extensions within BizAutomation, we normalized order processes, and eliminated expensive partner development projects (who now don’t have to pass those costs onto you) so they can focus on their core competency – data integration and connectivity to your trading partners. By removing un-wanted dependency and the leverage it brings, you're now free to negotiate more favorable contracts across both EDI and Multi-Channel data feed integrators.

  3PL Strategies & Outcomes compared

If your business outsources part or all of its warehousing and shipping to 3rd party warehouse / logistics, here’s how NetSuite and BizAutomation differ:


NetSuite’s approach - NetSuite doesn’t directly support EDI or Multi-Channel data flows. Instead it requires that partners pay to join a “Built for NetSuite” partner program and invest in building their own solution (naturally these costs must be recouped):

1.Native EDI (i.e. X12 over AS2) between NetSuite, an EDI hub, and 3PLs that support EDI integration. Offered by EDI companies such as SPS Commerce, TrueCommerce, Covalent Networks, and B2B Gateway. The biggest disadvantage to this approach is cost, because EDI charges are incurred every time data is exchanged between QuickBooks, EDIs, and the 3PL WMS. Pricing can be per document, per order, per line item, or per data payload referred to as “kilocharacters”.




BizAutomation’s approach:  Because its Order Mgt. already supports the process flow, here's what you can expect.

Setup: Turn on the global setting in BizAutomation, we setup your SFTP connection, and your 3PL partner maps to our XML documents to their Warehouse Management System (WMS). Most 3PLs should be able to support this approach, and the entire process should take less than a day.

Process Flow: Once a Sales Order is created, the user changes order status to Ship Request (940 Sent), which updates your 3PL partner’s WMS, and returns an acknowledgement, updating order status within BizAutomation. Once your 3PL ships the order and sends the ASN/856 Shipping Notice to BizAutomation, allocation is automatically released. Any process failure is flagged so you can deal with it appropriately (e.g. if allocation release triggers but for whatever reason you don’t have enough availability to ship).


- Low setup fees and flat rate pricing (No EDI documents = no EDI costs) + Universally accepted XML avoids proprietary API and EDI dependencies.

- Audit trail within the sales order (No need to constantly log onto a 3rd party app).

- No 3rd party integrator required.