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B2C & B2B Ecommerce (Beta deployment within August of 2009)

If you're like most retail businesses, you have a POS system, an e-commerce shop which may not even have integrated inventory, and a CRM application, each running in its own isolated environment. There's lots of double data entry and lost intelligence which as a result means lost business. BizAutomation.com lets you run your entire operation more efficiently because you can leverage our internal cart or your own external best of breed cart using our web service API, and it's completely integrated into all the other business modules you use to manage your organization, including a great customer portal !.

Now you can have it all under one roof — your Web store, inventory management, order fulfillment, customer portals, and financials, as well as your customer relationship management software.

 


 

General E-Commerce FAQs
  BizAutomation.com Commerce / Shopping Cart A built in module / extension of our e-business suite External Shopping Cart / E-Commerce           e.g. OS-Commerce, Zen Cart, Znode, 3DCart, etc..
Compatible with BizAutomation.com ? Yes - This is part of BizAutomation.com, so everything is integrated and leveraged with every other part of the suite, such as order management, CRM, Accounting, Inventory, etc... Yes - But you'll need to use our web services REST based API to integrate it with BizAutomation.com
Are Multiple Domains / Sites Supported ? Yes - Each domain we host (A record) pointing to our hosting server from your domain provider (such as Go Daddy) let's you have a web site and a unique shopping cart, and all domains / sites can correlate to one or more accounts on BizAutomation.com for processing / mgt.  Depends - On which commerce platform you select (all the leading carts should offer this however)
Is it Search Engine Optimized (SEO) ? Yes - Point your "A record" from your name server (such as Go Daddy) to your published web site on our servers where your shopping cart lives to give you the maximum possible SEO leverage with Google indexing bots (e.g. www.products.mycompany.com). Yes - If you host your web site on the same domain as you use to host your shopping cart / e-commerce.
Style & Layout Customization Completely customizable. Design your own cart theme using our built in editor, which let's you leverage custom page elements as desired. Completely customizable - Most 3rd party carts come with built in themes and also allow you to custom design your own.
What's the Price ? $500 (one time) + $49.95 per domain per month up to 5,000 products, or $99.95 with >5,000 products. Depends - We don't charge anything to use our API, but you'll need someone that can work with our APIs to plug-in your shopping cart. Monthly pricing depends on which product you use.
Do you accept Enhancements ? Absolutely - We all know software always has room for improvement and if you have a great idea for improving this module, as long as it makes sense we'll make it better and may even do it FOC. Sometimes - If you have Source Code (i.e. OS Commerce, and others) and you host it, then as long as you can code, or know someone that can, you're free to enhance it of course. Most online products are very limited in this regard however.

BizAutomation.com E-Commerce Features

Product Matrix / Item Configurator Let's say you have an item such as a table or article of clothing, and it comes in one of three sizes (Small, Medium, and Large), and three colors (Black, Brown, or Red). With product matrix support - on your web store you'll be able to let your shopper configure the item (e.g. a Medium Table in Black Mahogany). With our price configurator, you can set different pricing levels for each unique configuration.
Price Book Set different pricing levels across customer tiers. For example, let's say you sell to Retailers, Wholesalers, and Distributors, and want to set discounts at 30% for Retailers, 20% for Wholesalers, and 10% for Distributors. As they log into their shopping cart account, such discounts would automatically be configured. You can also combine price book rules with matrix pricing levels.
Inventory Management Leverage all types of items within BizAutomation.com, including inventory, assembly, kit, service, and non-inventory items. Qty On Hand, On Allocation, On Order, and on Back-Order are all supported.
Order Management Once an order has been placed through the shopping cart, an order is placed in the new Sales Order queue, marking it for fulfillment. You can decide to create an Invoice paid for by credit card right from the shopping cart front end, or simply wait for an employee to process the order internally. Support for back-orders, purchasing, pack-pick-ship, and other order related capabilities are all there.
Financials Management Through the Shopping Cart, show your returning customers their credit amounts, amounts due, and past due amounts. Because accounting is already seamlessly integrated as part of the suite, each new order automatically creates the appropriate financial response, such as a new event in A/R, amounts to be deposited / posted to a Bank Account, and Bank Reconciliation updates (to name but a few).
Warehouse Management Assign multiple warehouses to each item, and automatically map warehouses to zip-codes to auto-pick warehouse locations to pick items from for online shoppers.
Stock Presence Display Qty-on-hand from a particular warehouse, or simply "in-stock" information to customers.
Item Categories Categorize items from custom navigation controls such as menus and trees. Custom design how many levels deep you want your categories to go before an item or item group is selected by multiple criteria.
Shipping FedEx, UPS(beta), and USPS - Display shipping amounts / options, Generate Tracking numbers, Create Shipping Labels. Adds amounts, and IDs to Order record for future referral.
Customer Portal Expose invoices, P.O.s, Documents, Self-Service trouble ticket / cases creation, company and contact information, and more. You can expose access to the portal from the secure commerce pages, or expose the customer portal from within the commerce pages (after customer has logged on).
Repeat Buyers Auto-generate login credentials, and turn on "Store Credit Card information in Database", and on future visits, repeat buyers will be able to login and not have to re-enter their credit card information over and over
Payment Gateways Supported 3DSI EC-Linx, ACH Payments, Authorize.Net, Bank Of America, BeanStream, Chase Merchant Services, Concord EFSNET, CyberCash, Cyber Source, DPI Link, ECHOnline, ECX, QuickCommerce, eProcessing, eWay, Fast Transact, FirstData / Cardservice Int., goEmerchant, GoRealTime (Full-pass), Innovative Gateway, Intellipay ExpertLink, Iongate, iTransact RediCharge, LinkPoint, Merchant Anywhere, Merchant Partners, Moneris, MPCS Weblink, NetBilling, Network Merchants, NexCommerce, NOVA's My Virtual Merchant, NOVA's Viaklix, OGONE, Optimal Payments, PayFlow Link, PayFlow Pro, PayFuse - First National MS, Paygea, PayJunction Trinity, Paymentech - Orbital, Payment Express, Payments Gateway, Payready Link, PayStream, Planet Payment, Plug 'n Pay, PRIGate, Protx, PSIGate, RTWare WebLink, SECPay, SecurePay, SkipJack, Sterling, SurePay / YourPay, TransFirst eLink, TrustCommerce, USA ePay, uSight, Verifi Verisign PayFlow Pro, WorldPay Select, Junior, YourPay
 
 

These are just some of the problems you’ll solve with BizAutomation.com. Want to discuss more workflow scenarios with us and how BizAutomation can automate them ? Give us a call or schedule a hands on demo.

 

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