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Web based CRM - The front office to
BizAutomation.com's Business Management Software Suite
Consider this - Most of our customers already have web based CRM
software when they come to us, in most cases, from one of the top 10 CRM
vendors. So why do they switch ? Usually it's because their existing
system is too cumbersome, so employees simply don't use it.
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• Sales-force Management (SFA) - Lead Management,
Prospect and Account Management, Contact Management, Opportunity
Management, Sales Forecasting, email history capture, more...
• Marketing Automation - Campaign Management showing
ROI, and cost to manufacture a lead, prospect and account, Drip
Campaigns, Web based Survey Campaign management, Personalized Email
Campaigns, more...
• Service & Support
- Trouble tickets & Case Management, Self-service case
creation from your web site, track mail related to a case, Blog style
case commenting from case agent to customer and visa versa, knowledge
base, more....
• Customer Portal - Share
vital business data with your customers, and enable them to create their
own records, including self-service cases, order entry, let customers
view invoices, more....
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