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Questionnaire & Survey Management
The best survey software is the one that's completely integrated with
your business management software, why? because surveys are all about
the people and relationships you do business with. With
BizAutomation.com's survey management module, you'll find an incredibly
easy to use yet robust survey management tool.
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• Fully Integrated with CRM - It makes sense to have
your online survey tool integrated with CRM because it enables you to
see the entire history related to your contact profiles. In addition to
email history, notes and action item history, etc... you'll also be able
to
use email broadcasting to send personalized
invitations to respondents.
• Create Dynamic or Static Surveys & Questionnaires -
Display the entire survey as a list of questions from beginning to end
statically, or use dynamically display questions based on work-flow
rules.
• Skip Logic -
Apply conditional rules that dynamically change next
questions based on previous answers
• Apply a weight to responses - Assign a number
rating to answers so you can later run a report that shows how important
certain respondents are relative to others. For example, let's say
you're asking the question "What's your yearly salary?" and the options
you give are "Less than 100K" and "More than 100K". With weighting you
can give the less than 100K a special code that rates that respondent
for that answer so that later you can base campaigns on that data.
• Set triggers that allow you to generate records based on a response
- For example, let's say you're conducting a prospecting
survey, and you want to create new leads from respondents that answer a
question a certain way (e.g. If we build this product would you buy,
yes or no - using the trigger, you'd be able to create new leads from
respondents that answered "yes").
• Open a new customer page based on how
a respondent answers -
Set a trigger to open a new window (i.e.
http://www.whateveryouwant.com)
when the respondent answers a question a certain way.
• Custom field types for answers -
Radio button (single select),
Check-box (multiple response), Combo-box (drop-down single select), and
Text Area (comments section).
• Pie Chart & Bar Graph Reporting - Show collective
survey results for each answer from a pie chart or bar graph.
• Export to Excel - Export reporting results to
Excel.
• Custom Thank You Page -
Upon survey conclusion open a custom thank you page.
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