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Business Relationship Management - Because there's more to a business than just its "Customers".

While CRM - Customer Relationship Management, is all about selling, marketing, and servicing the customer, BRM - Business Relationship Management is all about managing the OTHER relationships you do business with. With BizAutomation CRM + Business Management, you can finally have true 360 degree of all your relationships.
 


 

 

• Manage all the OTHER Relationships that matter to your Business - Different companies have different relationships. For example, a Law firm might find it very important to track referral attorneys, court houses, and clients, whereas a distribution company may need to track suppliers, wholesalers and retailers.

• Custom configure page profile according to the relationship - Different relationships may need different fields. Continuing our example of the Law firm, we can say that tracking a Social Security number (U.S.) might be important to an attorney for a Client record, it would be not be relevant to have that field within a Referral Partner form.

• Define Sub-Profiles Beneath Relationships  - Let's say you have a relationship called "Partner". By sub-profiling partners into Distributors, Wholesalers, and Retailers separately rather than collectively, you'll be able to more granularly manage your entire business relationships.

• Inter-Company Associations  - Associate Organizations to one another based on their relationship. Create parent companies from child companies, and visa versa, then later report on the "Ecosystem" to expose those inter-relationships.

• Partner Relationship Management (PRM) - Through Partner-Point PRM, you'll be able to manage all your indirect sales-force and business partners, using the Partner Portal. Expose records from the inside to the outside, and visa versa. more.....

 

Want to know more about how we can automate your business? Give us a call or  or schedule a hands on demo.

BizAutomation.com CRM + Business Management e-business suite - Entire Module List

CRM - Customer Relationship Management .. ERP – Inventory, Purchasing .. Fulfillment / Project- Management .. H.R. –Time Sheets, Expense, Leave..
E-commerce & Order Entry .. Survey Management … PRM - Partner Relationship Management .. Contract & Document Management ..
Financials – Invoicing, P.O.s .. Enterprise Portal – Extranet .. Customer Web Traffic Analytics .. BRM Business Relationship Management ..
Contact Management Software Outlook CRM Integration Customization Customer Tracking / Web Analytics

 

Aug 21st 2006 BizAutomation is a registered trademark. The company's online marketing management software is designed to bring marketing campaign management effectiveness to your marketing program. Use Adsense tool tracking, pay per click account management,  Whether you're using Outlook or Outlook Web Access to manage your online campaigns or your email campaigns.

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